Audits are an important instrument of the Ministry of Health to ensure that those that are living in aged care facilities receive care that is safe and contains an acceptable level of quality. The Ministry of Health outsources the auditing process to a number of designated Auditing Agencies (DAA's). These agencies are:
- Health and Disability Auditing New Zealand
- The DAA group
- Central Region's Technical Advisory Services
- Health Audit ( Q-Audit)
- Certification audits. These are the most comprehensive audits. They are carried out at the end of each certification period of the aged care facility. The outcome of this audit determines to a great extend how long the next certification period will be. The majority of aged care faciliteis have a three year period of certification. Those that do well and have a track record of doing well receive four year. Aged care facilities have to pay for these audits. Therefore the longer the period the less cost involved.
- Surveillance audits. In contrast to the certification audits, surveillance audits occur unannounced. Mostly the occur half way the certification period. The purpose of these audits is to ensure that audits standards are kept during the whole certification period and that any shortfalls (Corrective Action Request (CAR)) during the previous certification audit are addressed.
- Provisional audit. This is an audit that is carried out when the aged care facility changes providers.
- Partial provisional audit. This type of audit is carried out when a provider wants to add a particular service to their existing licence certificate, builds a new rest home or adds capacity to its existing one.
The audit results of all aged care facilities in New Zealand are available on the website of the Ministry of Health. The results of all facilities are in separate reports which makes it difficult to compare results. This also makes it not easy to identify those that perform well compared to those that perform less well. Transition provides easy acces to this information so that you can quickly identify and compare how the rest homes in your district perform against the standards and each other.