Due to a stroke our dad needed to continue his life in a rest home facility. As both of us brothers did not live locally and had never dealt with the process of selecting a rest home for one of our parents before, friends suggested to get in touch with Jan and Marian at Care-Transition. Their professional and empathetic approach created the confidence that they understood what was important to our father. They managed to get dad into a rest home that provided him with a room that had an outlook on his favourite view, Kapiti Island. They liaised with the Social Worker at the hospital and Rest Home management, and kept us continuously up to date about the process. They involved us in all the decision making and shared with us their expert view which always provided us with options to choose from. With all the administrative things we had to organise around dad not being able to live in his own home any more, we found their service very supportive. It also enabled us to deal appropriately with the emotional side of the process.

​John and Brent Shattky

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